Yes, there is a minimum order value of £65 per order. We do not have a specific minimum quantity requirement, allowing flexibility depending on your project needs. Contact us to discuss your requirements, and we can provide guidance on quantities and pricing.
Lead times vary depending on the complexity of the project, order size and production schedules. Typically, our standard lead time is between 8 to 18 working days from receipt of Purchase Order. For a more accurate estimate, please get in touch, and we will provide you with the most up-to-date lead time.
Yes, we offer an express service for urgent orders, subject to our current production capacity. If you need your order expedited, please let us know, and we will do our best to accommodate your request. Additional fees may apply for rush services.
We aim to respond to all quote requests within 1-2 business days. However, the turnaround time may vary depending on the complexity of your requirements. If additional details are needed to prepare an accurate quote, our team will contact you promptly.
Yes, we can provide samples or examples of previous work upon request. We offer standard material and finished samples to give you an idea of the quality and options available. For bespoke samples that match your specific requirements, additional charges may apply. We always supply an artwork PDF for your approval prior to any commencement of work to ensure it’s exactly to your requirements.
Our quotes are valid for 30 days from the date of issue. This period allows for any necessary decision-making or adjustments. After this time, prices may be subject to change due to fluctuations in material costs or other factors.
Once your order is confirmed, we will begin production based on the approved PDF Artwork. You will receive an estimated delivery date upon confirmation. When your order is ready, we will dispatch it via our trusted courier partners. Tracking information is available upon request. We offer both standard and express shipping options. If you have requested to collect your goods, we will contact you as soon as your order is complete.
Yes, we are able to supply a Certificate of Conformity with all our goods at no extra cost. Please request this on your Purchase Order.
Yes, we can supply ISIR, FAIR or PAPP reports with all our goods, at an additional cost. Please include the request in your enquiry and we will confirm the cost in our quotation.
We have data sheets available for all raw materials and adhesives, upon request.
Here at MTM, we offer a full artwork service, using the latest software to create your graphics. However, if you wish to supply your own artwork, this can speed up the process of your order.
Please see the following guidelines:
We can also read Microsoft Publisher / Microsoft Office / SolidWorks / Excel, but are not able to use artwork images directly from these files as they are not usually suitable or in vector image type.
For language translations, please provide all translations in an editable Microsoft Word format. We can obtain translations on your behalf if required, charged at an additional cost.
We work with a variety of high-quality material grades of metals and vinyls, including stainless steel (T316, T304), 5005 and H14 aluminium, as well as white-faced aluminium. Each grade offers different benefits depending on the application, such as corrosion resistance, strength, or visual appeal. If you have specific material requirements, we can help you select the best option for your project. We can also supply a range of good quality budget offerings to suit your requirements.
We accept BACS payments and all card payments, apart from American Express.
Yes, all the items we produce are bespoke and designed specifically to your requirements. We will work with you to ensure the logo is correct and we will match to your corporate colours as closely as possible.
Yes, we offer design assistance and artwork services to help you create the perfect labels or overlays for your needs. Our team can work with you to develop custom designs, ensure accurate colour matching, and prepare artwork files that meet our production requirements. Whether you have a rough idea or a complete design, we can provide guidance and support to bring your vision to life.
All our products are manufactured using materials that comply with RoHS (Restriction of Hazardous Substances) and REACH (Registration, Evaluation, Authorisation, and Restriction of Chemicals) standards.
We understand that changes may be needed after an order is placed. If you need to make any changes, please contact us as soon as possible. We will do our best to accommodate your request, but please note that changes may not be possible if the order is already in production or if materials have been sourced. Any modifications may also impact the lead time and cost.
Yes, we offer international shipping to many countries worldwide. Shipping costs depend on the destination, order size, weight and shipping method chosen. We work with reliable courier partners to ensure safe and timely delivery. For an accurate shipping quote, please provide your delivery address when placing an order or requesting a quote.
Yes, you can reorder the same labels or overlays in the future. We keep your designs and specifications on file to make the reordering process quick and easy. However, prices may vary depending on material costs, production changes, or other factors. We will always provide an up-to-date quote for any reorders.
We can provide detailed instructions for the correct application of our labels and overlays. Proper application is crucial to ensure optimal adhesion and longevity. If you have any questions or need further guidance, our team is here to assist.
Yes, many of our products are designed to perform in harsh environments. We offer materials and finishes that are resistant to extreme temperatures, chemicals, UV exposure, moisture and abrasion. Whether your application involves industrial settings, outdoor use, or exposure to corrosive substances, we can recommend the most suitable materials to ensure durability.
We offer a variety of adhesives to suit different applications. Our team can advise on the best adhesive for your specific needs, considering factors like surface material, environmental conditions, and the required bond strength.
Yes, we can match colours to Pantone or CMYK colour systems to ensure consistency with your brand guidelines or design requirements. Our advanced printing techniques allow us to achieve colour matching for both screen and digitally printed products.
We offer a wide range of size options to suit your project. Whether you need small, intricate labels or large, durable overlays, we can accommodate your requirements. Please contact us with your specific dimensions, and we’ll provide more information on the minimum and maximum sizes we can manufacture.
If you don’t see the material you need listed, don’t worry! We have a global network of material suppliers, so we can source almost any material you require. Please get in touch with us to discuss your specific needs, and we’ll work to find the best solution for your project.
We use a variety of techniques ranging from CNC cutting and punching / laser / cutting press / drag knife and reciprocal cutting to suit the material composition of your labelling and to achieve a high-quality finish end result, no matter what your shape requirements are. We can also add holes, windows, or other design elements to suit your application needs.
